At pk387 we believe Pakistani players have the right to know exactly what personal information we collect, why we collect it, how we protect it, and the controls you have over it. This Privacy Policy sets out our data practices in plain and precise terms — no vague language, no buried clauses.
The full Privacy Policy follows below. These six principles summarise how pk387 approaches data protection for every player across Pakistan — from Karachi to Lahore to Islamabad and everywhere in between.
This Privacy Policy is issued by the operator of the pk387 platform, available at pk387.org (hereinafter referred to as "pk387", "we", "us", or "our"). pk387 is Pakistan's premier online casino and sports betting platform, serving over 2.4 million registered players across Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Multan, Peshawar, and all major cities and towns throughout Pakistan.
pk387 acts as the data controller in respect of personal data collected and processed through the pk387 Platform. This means pk387 determines the purposes for which and the means by which your personal data is processed. Where pk387 engages third-party service providers to process data on its behalf, those parties act as data processors subject to contractual obligations consistent with this Policy.
This Privacy Policy applies to all personal data collected, processed, stored, or otherwise handled by pk387 in connection with:
pk387 collects the following categories of personal data in connection with the purposes set out in this Policy.
| Category | Examples of Data Collected |
|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, CNIC number, passport number, or driving licence number provided during registration or KYC verification. |
| Contact Data | Email address, mobile phone number, and residential address (street, city, postal code, province) in Pakistan or otherwise. |
| Financial Data | JazzCash or EasyPaisa wallet identifiers, HBL / UBL / Meezan Bank account details (masked), transaction history, deposit amounts, withdrawal amounts, and PKR balance information. |
| Gaming & Betting Data | Game session records, wager amounts, game outcomes, sports bet history, PSL betting records, RNG game play logs, live casino session data, and bonus usage history. |
| Technical & Device Data | IP address, device type (Android / iOS / desktop), browser type and version, operating system, screen resolution, mobile network (Jazz / Zong / Telenor / Ufone), and session timestamps. |
| Usage Data | Pages visited within the pk387 Platform, features accessed, search queries, click patterns, navigation paths, and time spent per session. |
| Communications Data | Live chat transcripts, email correspondence with pk387 support, and records of any complaints or feedback submitted to pk387. |
| Verification Documents | Copies of government-issued identity documents, proof of address documents (utility bills, bank statements), and payment method verification materials submitted for KYC purposes. |
pk387 collects personal data through the following primary channels:
4.1 Directly from You. When you register a pk387 Account, complete a KYC verification request, make a deposit or withdrawal, contact customer support, participate in a promotion, or update your account settings, you provide personal data to pk387 directly.
4.2 Automatically Through Platform Use. When you access and use the pk387 Platform, certain technical and usage data is collected automatically through cookies, web beacons, server logs, and similar technologies. This includes your IP address, device identifiers, session data, and browsing behaviour within the Platform.
4.3 From Third-Party Service Providers. pk387 may receive personal data about you from third-party identity verification services, fraud prevention providers, and payment processors (including JazzCash and EasyPaisa) in the course of processing your registration, transactions, or compliance checks. All such third-party data sharing is conducted under contractual data processing agreements.
4.4 From Publicly Available Sources. In connection with fraud prevention, responsible gaming, and anti-money laundering compliance, pk387 may consult publicly available databases, sanctions lists, and self-exclusion registers to verify player eligibility and protect the integrity of the Platform.
pk387 processes your personal data for the following specific purposes:
pk387 processes your personal data on the following legal bases:
| Legal Basis | Processing Activities |
|---|---|
| Contractual Necessity | Account registration, transaction processing, game delivery, bonus administration, and customer support — all activities required to fulfil pk387's contractual obligations to you as a player. |
| Legal Obligation | KYC identity verification, anti-money laundering screening, age verification (21+), transaction record-keeping, sanctions screening, and mandatory regulatory reporting. |
| Legitimate Interests | Fraud prevention, security monitoring, platform improvement, responsible gaming monitoring, abuse prevention, and internal analytics — where these interests are not overridden by your privacy rights. |
| Consent | Marketing communications (email, SMS), personalised promotions, and non-essential cookies. Consent can be withdrawn at any time without affecting the lawfulness of processing prior to withdrawal. |
pk387 does not sell your personal data. We share personal data only in the following circumstances and with the following categories of recipients:
7.1 Payment Processors. JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive the financial data necessary to process your PKR deposits and withdrawals. These providers are regulated financial institutions subject to their own data protection and regulatory obligations.
7.2 Identity Verification Providers. Third-party KYC and identity verification service providers receive copies of identity documents and personal data necessary to verify your identity and age as required by our licensing and anti-money laundering obligations.
7.3 Fraud Prevention & Security. Specialist fraud prevention, cybersecurity, and risk management service providers may receive technical and transactional data to assist pk387 in detecting and preventing fraudulent activity.
7.4 Game Providers. Certified game providers (such as the studios behind Fortune Ox and Lucky Gods Fishing) may receive session-level technical data necessary for game delivery, fairness certification, and dispute resolution.
7.5 Legal & Regulatory Authorities. pk387 may disclose personal data to law enforcement agencies, regulatory bodies, financial intelligence units, and courts of competent jurisdiction where required by applicable law or a valid legal order.
7.6 Professional Advisers. Lawyers, auditors, and other professional advisers who assist pk387 in managing its legal, compliance, and business affairs may have access to personal data on a strictly need-to-know basis and subject to professional confidentiality obligations.
The pk387 Platform serves players across Pakistan. In the course of operating the Platform, certain personal data may be processed by service providers located outside Pakistan — for example, cloud infrastructure providers, game certification laboratories, or fraud prevention platforms.
Where personal data is transferred internationally, pk387 ensures that appropriate safeguards are in place — including contractual provisions requiring the recipient to process the data in accordance with standards equivalent to those applied by pk387 under this Privacy Policy. pk387 does not transfer personal data to countries or organisations that cannot provide an equivalent level of data protection.
pk387 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention principles apply:
When retention periods expire, personal data is securely deleted or irreversibly anonymised such that it can no longer be associated with any individual. Where data is anonymised rather than deleted, the anonymised dataset may be retained indefinitely for aggregate analytics purposes.
pk387 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
While pk387 takes all reasonable and appropriate steps to protect your personal data, no online system can be guaranteed to be 100% secure. You are responsible for maintaining the security of your own pk387 Account credentials, particularly your password and any two-factor authentication codes.
pk387 uses cookies and similar tracking technologies (including web beacons and local storage) to operate and improve the Platform. The following categories of cookies are used:
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary | Required for the Platform to function — including session authentication, login state management, cashier functionality, and security tokens. These cannot be disabled without breaking core Platform functionality. |
| Performance & Analytics | Collect anonymised or pseudonymised data about how players use the Platform — which pages are visited most, where errors occur, and how features perform — to improve the pk387 experience. |
| Functional | Remember your preferences such as language settings, display preferences, and previously used payment methods to personalise your Platform experience. |
| Marketing (with consent) | Track engagement with pk387 promotional content and measure the effectiveness of marketing campaigns. Only deployed with your explicit consent, which can be withdrawn at any time. |
You can manage your cookie preferences through your browser settings. Disabling certain categories of cookies may affect the functionality of the pk387 Platform. Consent for non-essential cookies is requested on your first visit to the Platform and can be updated at any time via the cookie preference centre.
As a pk387 player, you have the following rights in respect of your personal data. You may exercise any of these rights by contacting the pk387 support team using the details in Section 15. pk387 will respond to all valid requests within thirty (30) days of receipt.
Request a copy of the personal data pk387 holds about you, including what data is held, why it is held, and with whom it has been shared.
Request correction of inaccurate or incomplete personal data. For example, updating your registered address or correcting a name spelling error.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to pk387's legal retention obligations.
Request that pk387 temporarily stop processing your data — for example, while the accuracy of your data is contested or a legitimate interest objection is assessed.
Object to processing of your personal data based on pk387's legitimate interests, including profiling for responsible gaming monitoring or fraud prevention, where your particular circumstances warrant it.
Request a structured, machine-readable copy of personal data you have provided to pk387 on the basis of consent or contractual necessity, for transfer to another service provider.
The pk387 Platform is strictly intended for persons aged 21 years and above. pk387 does not knowingly collect personal data from individuals under the age of 21. Registration on the pk387 Platform requires confirmation of age eligibility, and pk387 enforces KYC age verification procedures on all accounts.
If pk387 becomes aware that personal data has been collected from a person under the age of 21 — whether through a falsified registration, a shared device, or any other means — that Account will be closed immediately, all associated transactions will be voided, and any deposited funds will be returned to the payment source. Personal data collected from underage individuals will be deleted promptly.
If you are a parent or guardian and believe that a minor in your household has registered an Account with pk387, please contact the pk387 support team immediately using the details in Section 15. We will investigate and act swiftly.
pk387 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, pk387 will notify registered players via a notice published on the Platform and, where appropriate, via email to the address registered on your Account.
The updated Privacy Policy will display a revised effective date at the top of the document. Your continued use of the pk387 Platform following the effective date of any revision constitutes your acceptance of the updated Policy. If you do not agree with any changes, you should cease using the Platform and contact support to close your Account.
We encourage you to review this Privacy Policy periodically to stay informed about how pk387 is protecting your personal data.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a privacy-related complaint, please contact the pk387 support team through any of the following channels. All privacy-related enquiries are handled by pk387's designated data protection contact.
This Privacy Policy was last reviewed and updated on 1 January 2026. It supersedes all previous versions of the pk387 Privacy Policy. By using the pk387 Platform on or after this date, you confirm your understanding of and agreement with this Policy as published.
Over 2.4 million Pakistani players trust pk387 not just for fast PKR payouts and world-class casino games — but because their personal data is handled with the same precision and care as every transaction on the Platform.
Explore pk387 Casino Responsible Gaming